A FISHGUARD patient who had a cancer scare has hit out after waiting two days for a consultation with a GP - which was then done over the phone by a doctor over 100 miles away.
Vanessa Mellor, a long-standing patient at troubled Goodwick Surgery, has described the practice’s current “long-range” system of dealing with health concerns as “unacceptable”.
Ms Mellor told the County Echo of her experience after contacting the surgery seeking a professional opinion on a lump she had discovered.
Having been assured someone would return her call, Ms Mellor, of Penslade, Fishguard, says she was eventually contacted nearly two days later.
“Around 4pm a lady phoned me,” she said. “I didn’t know who she was, but apparently she was a doctor - in Cardiff I learned later.
“And while I was standing there in the middle of my washing-up she began to diagnose a lump, which she could neither see nor feel, which might be cancerous, over the telephone.
“What next? A set of instruments through the post and the phone on loudspeaker while someone in Cardiff tells us how to carry out surgical operations on ourselves?”
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